Last Updated: February 8 2025
Welcome to pika! Your privacy is our top priority. This Privacy Policy explains how pika ("pika," "we," or "us") collects, uses, and shares your personal information when you interact with our applications and services (collectively, "pika Services").
By using pika Services, you acknowledge and agree to this Privacy Policy. Please take the time to read it carefully. If you do not agree with our policies and practices, please discontinue use of pika Services.
I. Information We Collect
We collect information to improve our services, ensure security, and comply with legal requirements. The types of information we collect include:
When you create an account or engage with pika Services, you may provide:
● Registration Details: Date of birth, phone number or email, password, user identifier, and language preference.
● Profile Information: Alias, profile picture, gender, hometown, self-introduction, social media links, education, and occupation.
● User-Generated Content (UGC): Comments, messages, images, videos, audio, and other content you upload or share.
● Facial Data: Used for features like special effects or emoji creation; processed offline and not retained unless explicitly consented to or anonymized.
● Payment and Transaction Data: Bank account details, PayPal account, transaction serial numbers, and purchase history.
● Social Network Contacts: With your permission, we access your contacts to enable the "Discover Friends" feature.
● Location Data: GPS data, collected with your consent and adjustable via device settings.
● Survey Responses: Information provided during in-app surveys or activities.
● Social Media Connections: Data from third-party platforms (e.g., Facebook, Instagram) when linking your pika account.
When using pika Services, we may collect:
● Network Activity: Browsing history, search queries, pages visited, and user interactions.
● Device Identifiers: IP address, operating system, browser type, and advertising identifiers (e.g., Apple’s IDFA or Google’s AAID).
● Location and Metadata: SIM-based location data and metadata linked to your UGC.
● Cookies and Tracking Technologies: Used to enhance your experience and improve services.
We may generate anonymized insights that do not identify individuals, such as engagement metrics and ad performance statistics.
II. How We Use Your Information
We use your personal information for the following purposes:
1. Service Provision: To deliver pika Services, enable interactive features, and fulfill user requests.
2. Service Improvement: To analyze user behavior, develop new features, and enhance personalization.
3. Customer Management: To manage accounts, resolve issues, and send important updates.
4. Communication: To notify users about updates, promotions, and improvements.
5. Content and Security Monitoring: To enforce content regulations, diagnose technical issues, and prevent fraud.
6. Research and Analytics: To study user trends and improve advertising personalization.
7. Legal Compliance: To comply with laws, regulations, and enforcement of our Terms of Use.
III. How We Share Your Information
Publicly Available Information
Content shared publicly on pika Services may be visible to other users, search engines, and third parties.
With Third Parties
We may share your data with:
● Service Providers: To process payments, perform analytics, and support service functionality.
● Corporate Affiliates: For operational, content, and compliance purposes.
● Legal and Regulatory Authorities: To comply with legal obligations, enforce policies, and protect users.
● Aggregated Data: Non-identifiable insights for research, analysis, or marketing.
IV. International Data Transfers
Your data may be stored or processed in countries with different privacy laws. We implement safeguards, such as data transfer agreements, to ensure your information is protected.
V. Data Security
We apply administrative, technical, and physical security measures to protect your information. However, no system is entirely secure. You are responsible for maintaining the confidentiality of your account credentials.
VI. Your Rights and Choices
You have the right to:
● Access, Update, or Delete Your Information: Manage personal data through app settings.
● Opt-Out: Disable GPS tracking, push notifications, and other features via device settings.
● Control Advertising Preferences: Adjust ad settings on your mobile device.
To exercise these rights, contact us using the provided email.
VII. Children’s Privacy
pika Services are not intended for users under 18 years old. If we learn that a minor has provided personal data, we will take steps to delete it.
VIII. Data Retention
We retain user data while accounts are active. You can delete your account via app settings or by contacting us. Some data may be kept to comply with legal requirements.
For further inquiries, contact us at justsazzad018@gmail.com.